Website Privacy Policy
**Effective Date:** Oct 17, 2023
**Last Updated:** April 15, 2025
**GLOBAL PLATINUM REALTY INC.**
7 Grand Ave S Unit 114, Cambridge, ON N1S 2L3
(647) 360-5016
admin@globalplatinumrealty.com
This document governs the privacy policy of our website [Insert Website Address Here - e.g., www.globalplatinumrealty.com
Welcome to GLOBAL PLATINUM REALTY INC. (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, and share personal information when you visit our website or use our services. We are committed to protecting your privacy and complying with applicable laws, including the CAN-SPAM Act, GDPR, and CASL. As a real estate brokerage operating in Canada, we also adhere to relevant provincial privacy legislation and regulations regarding the handling of personal information in the real estate sector.
Our privacy policy tells you what Personally Identifiable Information (PII) and Nonpersonal Information (NPI) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy policy also explains certain legal rights that you have with respect to your PII. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.
**Definitions**
‘Non-personal Information’ (NPI) is information that is in no way personally identifiable. Some NPI is obtained automatically when you access our website with a web browser. ‘Personally Identifiable Information’ (PII) is information that is personally identifiable to you and obtained for us to provide you with a product or service, specifically in the context of real estate services. PII may include information such as your name, email address, physical address, phone number, financial information relevant to real estate transactions, and other information you provide to us.
**Topics Covered in Our Privacy Policy**
* Information We Collect
* Our Use of Cookies
* How Your Information Is Used
* Retaining and Destroying Your PII
* Updating, Requesting, and Deleting Your PII
* Filing a Complaint with Authorities
* Revoking Your Consent and Opting Out of Sharing Your Information
* Objecting to Processing Your PII
* Protecting the Privacy Rights of Third Parties
* Do Not Track Settings
* Links to Other Websites
* Protecting Children’s Privacy
* Our Email Policy
* Our Security Policy
* Use of Your Financial Information
* International Data Transfers
* Changes to Our Privacy Policy
**Information We Collect**
We may collect the following types of personal information, relevant to real estate services:
* Name
* Email address
* Phone number
* Address (Current and desired)
* Financial Information (Pre-approval status, mortgage information, budget, etc.)
* Property Preferences (Type, location, features desired)
* Occupation
* Employment information
* Other information as given or required for specific real estate purposes (e.g., showings, offers, closings)
We collect this information when you voluntarily provide it to us or as required by applicable laws and real estate regulations.
Generally, you control the amount and type of information that you provide to us when using our website. We require that you provide us with certain information so that we can provide you with real estate services. If you do not provide us with enough information, we may not be able to effectively assist you with your real estate needs. If you register as a user or member to use our website, you must provide PII for us to provide you with various features and functionality in terms of our website, such as saved searches, property alerts, and account management. We collect your PII in the following ways:
* **Automatic Information**
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, and your computer operating system. We use all this information to analyze trends among our users to help improve our website and user experience.
* **When Entering and Using Our Website**
When you enter and use our website and agree to accept cookies, some of these cookies may contain your PII.
* **At User and Member Registration**
When you register as a user or member, we collect your name, email address, and other information listed above to personalize your experience and provide relevant real estate services.
* **When Expressing Interest in Properties or Services**
If you express interest in specific properties or real estate services through our website (e.g., contacting us about a listing, requesting a property valuation, signing up for property alerts), we collect your name, email address, physical address, phone number, property preferences, and other information relevant to fulfilling your request.
* **Online Forms**
Our website may use online forms for various purposes, such as contact forms, property inquiry forms, and registration forms. The information you enter into these online forms may contain PII.
* **Mobile Application**
If you use our mobile application, you may have to provide PII to use it, such as for location-based property searches or saving favorite listings.
* **Collecting Your Location Information**
When you use our services, we may collect and process information about your actual physical location, particularly if using our mobile application for location-based searches. We use several technologies, like GPS and IP tracking, to determine your location. These technologies may also provide us with information about nearby cell towers, Wi-Fi access points, and other devices. This helps us provide you with location-relevant real estate information and services.
* **Premium Features (If Applicable)**
Our website may offer premium features you must pay to use (e.g., advanced market reports, specialized property analysis tools). If we were to charge you for the use of these premium features, we would need to collect payment information (such as a credit card) to bill you for the use of such premium features.
**Our Use of Cookies**
Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identify your computer or mobile device; it may contain other information as well.
By agreeing to accept our use of cookies, you are giving us permission to place some or all of the cookies described below on your device.
* **Strictly Necessary Cookies**
These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. For example, these cookies might be used to remember your search criteria as you browse property listings. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our website correctly or at all.
* **Performance Cookies**
These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests in real estate topics, content management interactions, and other website measurements. This helps us understand how users interact with our website and improve its performance and content relevance for real estate services.
* **Functional Cookies**
These cookies enable the website to remember a user’s choices – such as their language, saved search preferences, viewed property listings, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user save favorite properties, get property alerts, or access personalized real estate information on the website.
* **Media Cookies (If Applicable)**
These cookies can be used to improve a website’s performance and provide special features and content, such as embedding video tours of properties. They can be placed by third parties who provide services to us or by our company.
* **Advertising or Targeting Cookies**
These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests, including real estate related ads. You will see less advertising if you disable these cookies.
* **Session Cookies**
These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering properties you have viewed or saved as you browse our website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.
* **Persistent Cookies**
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ saved search criteria, preferred property types, and preferences when using our website or to target real estate advertising to them.
We may also use cookies for:
* Identifying the areas of our website that you have visited, particularly those related to specific property types or locations.
* Personalizing content you see on our website, such as showing properties that match your saved search criteria or recently viewed listings.
* Our website analytics to understand user behavior on our real estate website.
* Remarketing our real estate services to you.
* Remembering your preferences, settings, and login details for a personalized real estate search experience.
* Targeted advertising and serving ads relevant to your real estate interests.
* Affiliate marketing (if applicable, for related real estate services).
* Allowing you to post comments or reviews (if this feature is enabled on our website, regarding properties or agents).
* Allowing you to share content with social networks, such as sharing property listings on social media.
Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all, potentially impacting your real estate search experience.
**Web Beacons**
We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters related to real estate. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us understand the behavior of our customers and visitors in relation to our real estate services.
**Google Ad and Content Network Privacy Policy**
Third-party vendors, including Google, use cookies to serve ads based on a user’s past visits to our website. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visits to our site and/or other sites on the Internet, potentially including real estate related advertising. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting https://www.aboutads.info/choices/
**Google Analytics Privacy Policy**
Our website uses Google Analytics to collect information about the use of our site. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they have used prior to coming to our site. We use the information we get from Google Analytics to improve our site and tailor it to better serve the needs of individuals interested in real estate. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. We do not combine the information collected using Google Analytics with PII unless you have explicitly consented to such combination for specific purposes (e.g., personalized website experience). Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
**Google Remarketing**
Why am I seeing ads by Google for real estate products I’ve viewed?
Our website uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing you may see ads for our real estate services or properties you have previously looked at on our website. As an example, suppose you visit a property listing on our website, but you do not inquire further on your first visit. We might like to encourage you to revisit our site and inquire about properties by showing you our ads again on other websites that you visit. We use remarketing for similar purposes, so you may see advertisements for our real estate services as you search the Internet. For this to happen Google or other remarketing providers will read a cookie that is already in your browser, or they place a cookie in your browser when you visit our site or other sites using remarketing. (This can only happen if your browser is set to let it happen).
You can opt out of Google’s use of cookies and remarketing at this link: https://support.google.com/ads/answer/2662922?hl=en or you opt out using the Network Advertising Initiative opt out page at: https://optout.networkadvertising.org/#!/
**Facebook Remarketing**
Our website uses Facebook’s remarketing advertising service. With remarketing, you may see ads for our real estate services or properties which you have previously looked at when you use Facebook. For this to happen Facebook uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. To opt out of Facebook remarketing visit: https://www.facebook.com/help/568137493302217
**How Your Information Is Used**
We use your personal information for the following purposes, related to providing real estate services:
* To provide and improve our real estate products and services, including property listings, market analysis, and agent services.
* To connect you with real estate agents within GLOBAL PLATINUM REALTY INC. to facilitate real estate transactions.
* To communicate with you, including responding to your inquiries about properties and services, providing customer support, and scheduling property viewings.
* To send you updates, newsletters, property alerts, promotional materials, and other relevant information about the real estate market and our services, if you have opted in to receive them.
* To personalize your experience on our website, such as recommending properties based on your saved searches and preferences.
* To assess your real estate needs and financial capabilities to better assist you in buying, selling, or renting property.
* To comply with legal and regulatory requirements related to real estate transactions and brokerage operations.
* To share with affiliated companies and partners (e.g., mortgage brokers, legal services) for legitimate business purposes to facilitate a full suite of real estate services, with your consent where required.
* For internal business analysis and improvement of our services.
**Communications and Emails**
When we communicate with you about our website or real estate services, we will use the email address and phone number(s) you provided when you registered as a member or user or through other contact methods. We may also send you emails with promotional information about our website, real estate market updates, property listings, or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account settings on our website (if applicable) or by sending us an email with your request to: paul@globalplatinumrealty.com
**Sharing Information with Affiliates and Other Third Parties**
We may share your personal information with affiliated companies, including those partially owned by our shareholders or partner companies within the real estate ecosystem (e.g., mortgage brokers, home inspectors), for legitimate business purposes and the items mentioned in Section 3 above, to provide you with comprehensive real estate services. For example, with your consent, we may share your information with a mortgage broker to assist with pre-approval. We do not sell your personal information to third parties for marketing purposes unrelated to real estate services.
**Legally Required Releases of Information**
We may be legally required to disclose your PII if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users or members; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates. This may include disclosures required by real estate regulatory bodies.
**Disclosures to Successors**
If our business is sold or merges in whole or in part with another business that would become responsible for providing the website and real estate services to you, we retain the right to transfer your PII to the new business. The new business would retain the right to use your PII according to the terms of this privacy policy as well as to any changes to this privacy policy as instituted by the new business.
We also retain the right to transfer your PII if our company files for bankruptcy and some or all of our assets are sold to another individual or business.
**Community Discussion Boards (If Applicable)**
Our website may offer the ability for users to communicate with each other through online community discussion boards (e.g., forums for real estate discussions). We do not filter or monitor what is posted on such discussion boards. If you choose to post on these discussion boards, you should use care when exposing any PII, as such information is not protected by our privacy policy nor are we liable if you choose to disclose your PII through such postings. Exercise caution when discussing specific property details or financial information in public forums.
**Retaining and Destroying Your (PII)**
We retain information that we collect from you (including your PII) only for as long as we need it for legal, regulatory, business, or tax purposes, and in accordance with real estate record-keeping requirements. This retention period may extend beyond the completion of a specific real estate transaction. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it in a secure manner.
**Updating, Requesting, and Deleting Your (PII)**
You can update certain elements of your PII through your account settings on our website (if applicable). For other updates or if no such services exist online, you can contact us using the contact information found at the top of this policy and we will help you. You have the right to request and access the type of PII we have collected from you that is stored in electronic or paper format by our company. You also have the right to request that we correct inaccuracies in or delete any PII we have about you, subject to legal and regulatory limitations, particularly in the real estate context where records may need to be maintained for specific periods.
If you want access to your PII, are requesting to know what PII we have collected about you, are requesting correction of your PII, or are requesting that we delete your PII, send us an email with your request to: [Insert General Inquiry Email Here - e.g., info@globalplatinumrealtyinc.com] or contact us using our contact information at the top of this website and we will help you. However, we may keep your PII as needed to enforce our agreements, complete ongoing real estate transactions, and to comply with any legal and regulatory obligations, including those specific to real estate brokerages.
**Filing a Complaint With Authorities**
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation (for EU residents) or other applicable privacy legislation in your jurisdiction. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy. For Canadian residents, you may contact the relevant provincial privacy commissioner or the federal Privacy Commissioner of Canada.
**Revoking Your Consent and Opting Out of Sharing Your Information**
You have the right to revoke your consent for us to use your PII at any time, where our processing is based on consent. You can always opt out of future unaffiliated third-party disclosures of your information for marketing purposes. Such an opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers that provide certain services for our business, such as IT services, data management, or marketing services on our behalf, (iii) disclosures to third parties as necessary to fulfill your requests for real estate services (e.g., sharing information with listing agents or potential buyers with your consent), (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, including real estate regulations, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept. You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly at [Insert General Inquiry Email Here - e.g., info@globalplatinumrealtyinc.com]. However, please note that even if you opt out of marketing communications, we may still need to contact you for transactional or administrative purposes related to your real estate activities with us.
**Objecting to Processing Your PII**
You have the following rights regarding your personal information:
* The right to access, correct, or delete your personal information, subject to legal and regulatory requirements.
* The right to withdraw your consent at any time, where applicable.
* The right to object to the processing of your personal information under certain circumstances.
* The right to data portability, where applicable, allowing you to receive your PII in a structured, commonly used, and machine-readable format.
* The right to lodge a complaint with the appropriate data protection authority in your jurisdiction.
**Protecting the Privacy Rights of Third Parties**
If any postings you make on our website contain information about third parties, you must make sure you have permission to include that information in your posting. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified, if such postings violate the privacy rights of others. We expect our users to respect the privacy of others when using community features on our website.
**Do Not Track Settings**
Some web browsers have settings that enable you to request that our website not track your movement within our website. Our website does not currently automatically respond to or obey such settings when transmitted to and detected by our website. You can manage your cookie preferences directly through our cookie consent tool on our website or by adjusting your browser settings to disable cookies. Refer to your browser’s user manual for instructions on managing tracking features and security settings.
**Links to Other Websites**
Our website may contain links to other websites, including those of property developers, mortgage lenders, or related real estate service providers. These websites are not under our control and are not subject to our privacy policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy policies of these websites to see how they treat your PII.
**Protecting Children’s Privacy**
Our website is not designed for use by anyone under the age of 16 [Adjust age as per relevant legal requirements in your jurisdiction] (child), and we do not knowingly target children under this age. We realize that a child under the age of 16 may attempt to access our website. We do not knowingly collect PII from children under the age of 16. If you are a parent or guardian and believe that your child is using our website and may have provided personal information, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that we have inadvertently collected PII from a child under 16, we will take steps to delete his/her information within a reasonable period of time. You acknowledge that we do not actively verify the age of our users, however, we rely on users to truthfully represent their age and will take action to remove information related to children under 16 if discovered.
**Our Email Policy**
You can always opt out of receiving further email correspondence from us or our affiliates, including marketing emails and property updates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business.
**Our Security Policy**
We implement reasonable and industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include [Insert specific security measures used - e.g., encryption, firewalls, secure servers, access controls, regular security audits]. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
We have built our website using industry-standard encryption and authentication tools to protect the security of your PII. We also use technologies such as secure routers and firewalls to help protect your PII. When we collect sensitive financial information through our website, we will encrypt it before it travels over the Internet using industry-standard technology for conducting secure online transactions. Unfortunately, we cannot guarantee against the loss or misuse of your PII or secure data transmission over the Internet because of its nature.
We strongly urge you to protect any password you may have for our website and to not share it with anyone. You should always log out of our website when you finish using it, especially if you are sharing or using a computer in a public place.
**Use of Your Financial Information**
You may have to provide financial information (e.g., pre-approval details, mortgage information) to utilize certain real estate services from our website. We use secure methods to handle this information. For payment processing of premium services (if applicable), we may use third-party billing services and have no direct control over these services but will choose reputable providers. We use our commercially reasonable efforts to make sure your financial information is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your information from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your financial information by third parties. We will only share your financial information with relevant parties (e.g., mortgage brokers, with your consent) to facilitate your real estate transactions.
**International Data Transfers**
Information that we collect from you may be stored and processed in and transferred between any of the countries in which we or our service providers operate. For European customers and users, your PII may be transferred outside the European Union for us to provide the services and information you request from us. Wherever we transfer, process or store your PII, we will take reasonable steps to protect it in accordance with applicable data protection laws, including implementing Standard Contractual Clauses or relying on other appropriate transfer mechanisms for data transfers outside of the EU. We will use the information we collect from you in accordance with this policy. By using our website or services, you agree to the transfers of your PII described within this section.
Also, PII you post on our website for publication (e.g., reviews, testimonials) may be available worldwide by means of the Internet. We cannot prevent the use or misuse of such information by others.
**Changes to Our Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. For significant changes that materially affect your privacy rights, we may also attempt to provide you with direct notice, such as via email, where feasible and if we have your email address.
We reserve the right to change this privacy policy at any time. If our company decides to change this privacy policy, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PII in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account) and seek your consent where required by law. Otherwise we will use and disclose our users’ and customers’ PII in agreement with the privacy policy in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy policy will constitute your acceptance of such change.
**Questions About Our Privacy Policy**
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at admin@globalplatinumrealty.com
